Different Jobs You Can Help Hire with MSA Outsourcing

Outsourcing has become a go-to solution for businesses seeking to reduce costs and streamline operations. MSA Outsourcing in the Philippines offers a variety of staffing solutions to help you hire skilled professionals without the hassle of setting up a legal entity. Here’s a look at the key roles MSA can help you fill:

  1. Customer Support Representatives (CSR)
    MSA provides dedicated CSRs who manage inbound and outbound calls, live chat, order processing, and data entry. These professionals work during USA business hours, ensuring seamless customer support across time zones.

  2. Technical Support Specialists
    These specialists offer IT troubleshooting and technical support services, helping resolve software, hardware, and system issues for your customers, ensuring smooth operations.

  3. Back-Office Employees
    MSA helps hire back-office staff for tasks like data entry, billing, payroll, and document
    processing, reducing your administrative workload and allowing you to focus on core
    business functions.

  4. Multilingual Customer Service Agents
    MSA can provide multilingual agents to offer customer support in various languages, enabling your business to expand globally and cater to diverse markets.

  5. Sales and Lead Generation Specialists
    Experienced in outreach, these specialists generate and nurture leads, helping increase your sales pipeline and close deals, either through outbound calling or digital channels.

  6. Employer of Record (EOR) Staff
    With MSA’s EOR service, you can hire full-time employees while MSA manages all legal requirements, payroll, and compliance with local labor laws.

  7. IT and Software Development Teams
    MSA can build a team of skilled developers and IT professionals to handle everything from app development and website maintenance to network security, helping you grow your tech capabilities.

  8. Marketing and Social Media Managers
    MSA helps hire marketing professionals who can manage your online presence, develop marketing strategies, and create engaging content to grow your brand’s visibility.


Whether you need a single role filled or are looking to build a complete offshore team, MSA Outsourcing can help you hire a range of skilled professionals tailored to your business needs. By partnering with MSA, you not only save on operational costs but also gain access to a reliable workforce ready to support your company’s growth. Reach out today to explore how MSA Outsourcing can help your business thrive.

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Going Global: How MSA Outsourcing Supports Your Business in International Expansion

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Outsourcing vs. Hiring U.S. Workers: A Cost Comparison